Prize Draw Voluntary Code Compliance Statement

The Toyota Good for Cricket Prize Draw (the GFC Prize Draw) is promoted by Toyota (GB) Plc (we/us/our) with administrative support provided by our prize draw administrator, Gatherwell Limited (Gatherwell).

TGB is a committed to compliance with the Voluntary Code of Good Practice for Prize Draw Operators (the "Voluntary Code"), an industry-led standard designed to promote fairness, transparency, responsible play and high standards of consumer protection. This statement explains how we comply with the Voluntary Code when operating the GFC Prize Draw

Player protections

• Age Restriction and Verification: The GFC Prize Draw is only open to individuals aged 18 or over. All players are required to self-verify their age during account registration. Winners of major prizes must also provide photo identification to confirm that they are eligible to receive the prize in accordance with the game rules. If we detect under 18 participation, entries will be void and removed.
• Accessible Complaints Process: We have and maintain a clear and accessible Complaints Process published on this website, which includes details of how we acknowledge, investigate and resolve concerns.
• No Credit Cards: We do not accept credit cards as a method of payment for the GFC Prize Draw, and we do not offer credit facilities of any kind.
• Spending limits and High-Value Player Monitoring: There is a spending limit imposed at checkout to help prevent high value impulse spending. We also monitor participation patterns for indicators of harmful or excessive spending. A "high‑value player" is an individual whose spending exceeds thresholds we consider unusual compared with typical participation patterns. Where appropriate, we may contact such players to verify their purchases and help mitigate potential risk.
• Account Suspension and Closure: Players may temporarily suspend their account or close it permanently. Full details of this process can be found on our 'Playing Responsibly' page. During a suspension, we will not send promotional communications and will take reasonable steps to prevent new accounts being opened.
• Support Services: Our'Playing Responsibly' page provides information on external support services for individuals who may be vulnerable or concerned about their spending.
• Entry Periods: The GFC Prize Draw is open for an appropriate period of time, allowing clubs to register as beneficiaries and to encourage participation and fundraising.
• No Instant Wins: We do not offer instant win games on this website.
• Responsible Advertising: All advertising and promotional activity is conducted responsibly and in full accordance with the ASA's Advertising Codes. We ensure that no advertising targets vulnerable individuals or suggests that spending more will improve chances of winning.

Transparency

• Published Game Rules: Participation in the GFC Prize Draw is governed by clear, accessible games rules, published on this website here.
• Fair and Independently Verified Winner: Winners are selected at random from all eligible entries using an independently verified. All entries have an equal chance of winning.
• Odds of Winning: We are unable to confirm the odds of winning a specific draw while it is open because this depends on the total number of entries at the close of the entry period. However, after each draw ends, we will update this page with the total number of entries received.
• Free Postal Entry Route: Anyone can enter the GFC Prize Draw for free via the postal entry route. Full details are displayed prominently during the online purchase journey and within the game rules. Postal entries are treated equally to paid entries.
• Prompt Award of Prizes: Prizes are awarded promptly after the draw has taken place, in accordance with the timeframe specified in the game rules.
• No Changes to Published Prizes or Dates: Once an entry period has started, we will not cancel a draw due to low ticket sales, change the published closing date, or alter the advertised prizes for those of a lesser value. If exceptional circumstances prevent a draw from being run safely or legally, we will communicate transparently with players and provide appropriate remedies.
• Transparency of Funds Raised: All proceeds from the GFC Prize Draw go to local cricket clubs registered as beneficiaries. This amount raised for cricket clubs will be l displayed on the website during and after each draw.

Accountability

• Internal Oversight and Continuous Improvement: We regularly review our processes, systems and controls to ensure continued compliance with the Voluntary Code. If we identify any deficiencies or risks, we act promptly to correct them. We also take into account player feedback as part of our commitment to continuous improvement.
• Third Party Responsibility and Oversight: Any third parties that we work with are required to comply with the Voluntary Code to the extent that they support our operation of the GFC Prize Draw.
• Sector Engagement: We actively engage within the prize draw sector, usually through Gatherwell, to share best practices and stay up to date with industry developments.